Medical Office Assistant Diploma Program
Launch Your Career in Healthcare Administration
The Medical Office Assistant Diploma Program prepares you for an entry-level role supporting the administrative and clinical operations of medical offices, clinics and healthcare facilities.
Approx. 24 Weeks
Focused duration
440 Hours
Instructional training
Hands-On Labs
300 Hours Hands on Practical Training
CPR Level C
First aid certification included
Program Overview
Build Practical Skills for Medical Office Administration
The Medical Office Assistant Program prepares students with the computer, communication, medical terminology, administrative and clinical skills needed to support healthcare office operations. Training focuses on practical tasks used in medical offices, clinics and healthcare facilities.
What You’ll Learn
Nine focused subjects designed to build practical medical office administration, communication, clinical support and career-readiness skills.
01
Introduction to Computers, Applications and Keyboarding
Computer fundamentals, word processing, spreadsheets, databases, presentations, email, internet research and touch-typing skills.
02
Accounting Applications
Bookkeeping fundamentals and computerized accounting skills used in medical office administration.
03
Introduction to Medical Office Assisting
The MOA role, professionalism, ethics, confidentiality and the Canadian healthcare context.
04
Medical Terminology, Body Systems and Disease
Medical vocabulary, anatomy and physiology, common disorders and medical specialties.
05
Communication and Client Services
Professional communication, respectful client service, problem solving and business writing.
06
Administrative Skills and Procedures
Reception, scheduling, medical records, billing, practice-management software and transcription.
07
Clinical Skills and Procedures
Infection control, vital signs, assisting with examinations and understanding diagnostic procedures.
08
Medical Emergencies
Emergency First Aid and CPR Level C certification through a WSIB-authorized provider.
09
Job Search and Career Development
Resume writing, cover-letter writing, interview preparation and job-search strategy.
Where MOA Skills Are Used
Medical Office Assistant skills are used in a range of healthcare and administrative settings where patient communication, scheduling, records and office support are important.
Family Practices and Walk-In Clinics
Support front-desk operations, appointment scheduling, patient records and daily clinic administration.
Specialist Medical Offices
Assist with referrals, medical documentation, patient communication and office workflow.
Hospitals and Community Health Centres
Support administrative tasks, patient intake, records coordination, and communication between departments or care teams.
Diagnostic and Laboratory Facilities
Assist with appointment coordination, patient information, documentation, and administrative support.
Long-Term Care and Community Care
Support resident or client records, scheduling, communication, and office administration.
Other Healthcare Organizations
Apply administrative, communication, and office support skills in different healthcare service environments.
Admission Requirements
Please contact our admissions team for current admission requirements, including academic prerequisites and any English-language or assessment requirements.
- Academic prerequisites may apply
- English-language or assessment requirements may apply
- Admissions interview and/or assessment may be part of the process
Loading...
