Explore the administrative side of healthcare with Toronto Academy of Education's Medical Office Assistant Diploma Program. Develop practical skills in patient scheduling, medical records, office communication and healthcare administration to prepare for entry-level opportunities in medical office settings.
25 Weeks
740 Hours
440 Hours
300 Hours
Online
First Aid & CPR Level C
Weekdays & Weekends
Medical Office Assistants keep healthcare running behind the scenes — managing appointments, patient records, billing and front-desk communication in family practices, walk-in clinics, specialist offices, hospitals, diagnostic facilities and long-term care settings. This diploma program prepares you for that role. You'll cover medical terminology, body systems and disease, administrative procedures and practice-management software, clinical skills including infection control and vital signs, and professional communication with patients. Training stays practical throughout, with extensive hands-on lab work rather than theory alone.
Medical Office Assistant graduates develop practical administrative and clinical support skills that can be applied across a variety of healthcare and medical office environments.
Support reception, appointment scheduling, patient records, billing and daily office administration.
Assist with referrals, medical documentation, patient communication and administrative workflow.
Support patient intake, records coordination and communication between departments or care teams.
Assist with appointments, patient information, documentation and administrative support.
Support client or resident records, scheduling, communication and healthcare office administration.
Apply medical office, communication, computer and administrative skills across a variety of healthcare environments.
Build computer fundamentals, touch-typing skills, and experience with word processing, spreadsheets, databases, presentations, email, and internet research.
Learn basic bookkeeping principles and computerized accounting skills used in medical office administration.
Understand the role of the Medical Office Assistant, including professionalism, ethics, confidentiality, and the Canadian healthcare environment.
Develop knowledge of medical terminology, anatomy and physiology, common health conditions, and medical specialties.
Strengthen professional communication, client service, problem solving, and business writing skills for healthcare settings.
Learn reception, appointment scheduling, medical records, billing, practice-management software, and transcription procedures.
Develop practical knowledge of infection control, vital signs, assisting with examinations, and common diagnostic procedures.
Complete Emergency First Aid and CPR Level C training through a WSIB-authorized provider.
Prepare for employment with resume writing, cover letters, interview preparation, and practical job-search strategies.
The program is approximately 24 weeks in duration and includes 740 hours of training.
Students learn medical office administration, medical terminology, communication, billing, scheduling, records management, computer applications, clinical support skills, and career preparation.
Yes. The program includes 300 hours of practical skills training delivered through applied online learning and healthcare office scenarios.
Yes. Emergency First Aid and CPR Level C training are included as part of the program through a WSIB-authorized provider.
Graduates may use their skills in medical offices, clinics, specialist practices, hospitals, community health centres, diagnostic facilities, long-term care settings, and other healthcare organizations.
Students develop skills in word processing, spreadsheets, databases, presentations, email, internet research, keyboarding, and other office applications.
Yes. Students learn reception, appointment scheduling, medical records, billing, practice-management software, transcription, and other common administrative procedures.
Contact the admissions team for current admission requirements, start dates, fees, and application guidance.
